Shipping policy
Shipping Policy
At Alora Cart, we are committed to getting your order to you safely and as quickly as possible.
Order Processing
All orders are processed within 1-3 business days after the order is successfully placed.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or periods of high order volume, processing may take slightly longer. We will do our best to keep you informed of any significant delays.
Shipping & Delivery
We currently offer shipping across India.
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Standard Shipping: 5–8 business days
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Processing Time: 1–3 business days
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Total Estimated Delivery: 6–11 business days
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances outside our control.
Shipping Charges
Free Shipping is available on eligible orders as shown at checkout.
If shipping charges apply, the exact shipping cost will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with your tracking details, where available.
You can use the tracking information to follow the progress of your order.
Please allow up to 24–48 hours for tracking information to become active after your order has been shipped.
Delayed Orders
While we work with reliable shipping partners, occasional delays may occur due to circumstances outside our control.
If your order has not arrived within the estimated delivery period, please contact us at aloracart@gmail.com with your order number, and we will help you track the shipment.
Incorrect Address
Please make sure that your shipping address and contact information are correct before completing your order.
If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply for reshipment.
Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs/videos of the package and product.
If your package appears to be lost or has not been delivered within the expected timeframe, contact our support team so we can investigate the shipment with the courier.
International Shipping
At this time, we ship within India only.
International shipping may be introduced in the future.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: aloracart@gmail.com
Store: Alora cart
We are happy to help.